t bajje Privacy Policy

1. Introduction

t bajje is an online entertainment and betting platform operated for Bangladeshi users. This privacy policy ("Policy") applies to the use of t bajje's website and associated services ("Services").

By using our Services, you are considered to have accepted the terms set out in this policy. This policy is an integral part of our Terms and Conditions. You are advised to read both documents carefully before using the Services.

We believe that transparency about data is the foundation of user trust. For this reason, every matter in this policy is presented in plain and clear language.

2. What Data We Collect

t bajje may collect information from you through various means. The data collected is listed below by category.

2.1 Registration Data

When you open an account, we collect the following information:

• Full name
• Date of birth (for age verification — minimum age to use the service is 21+)
• Email address
• Mobile number
• Preferred username and password
• National ID or passport number (when identity verification is required)

2.2 Financial Data

During deposit and withdrawal processes, relevant mobile banking account information (bKash, Nagad, Rocket, Upay numbers) is collected. We never collect card numbers or bank account passwords.

2.3 Automatically Collected Data

When you use our Services, some data may be collected automatically:

• IP address and device type
• Browser version and operating system
• Time of site access, page view history
• Session log data
• Data collected through cookies and similar tracking technologies

2.4 Data via Support Channels

When you contact the support team via live chat or email, details of your conversation may also be recorded and used to improve service quality.

3. Purpose of Data Use

t bajje uses collected data only for defined purposes. Any use of data does not go beyond these purposes.

3.1 Account Management

Registration data is used to create, verify, and manage your account. This includes identity confirmation and preventing unauthorised account access.

3.2 Financial Transaction Processing

Financial data is used to complete deposit and withdrawal transactions. Financial data is also analysed as part of fraud prevention and anti-money laundering measures.

3.3 Service Improvement and Personalisation

Data is used to improve the service by analysing your usage patterns and to present content according to your preferences.

3.4 Customer Support

Our 24/7 support team provides assistance in both Bengali and English via live chat and email. Your data is used to assist you effectively through support channels.

3.5 Marketing Communications

With your consent, your contact information may be used to send relevant offers, bonuses, and promotional updates. You may opt out of such communications at any time.

3.6 Legal and Compliance

Data is retained and used to the extent necessary to comply with applicable laws, regulations, and internal policies.

4. Data Storage and Security

t bajje follows industry-standard technical and administrative measures to keep your data secure.

4.1 Encryption and Technical Security

All data transmissions are encrypted using SSL (Secure Sockets Layer) technology. User passwords are stored in hashed form and are never kept in plain text under any circumstances.

4.2 Access Control

Only authorised personnel can access user data, and only within the scope of their designated responsibilities. Every access is logged and regularly audited.

4.3 Data Retention Period

Data may be retained while your account is active and for as long as necessary to meet legal obligations after it is closed. Once the need has passed, data is deleted by secure methods.

5. Sharing Data with Third Parties

t bajje does not sell your personal data. However, data may be shared with selected third parties in specific circumstances.

5.1 Service Provider Partners

We may share necessary data with trusted third-party partners to carry out operations such as payment processing, technical infrastructure, gaming software, and customer service. We have strict confidentiality agreements in place with these partners.

5.2 Legal Obligations

Data may be disclosed in compliance with applicable law in response to court orders, lawful requests from investigative authorities, or any other legal obligation.

5.3 Organisational Structural Changes

In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the new entity. Users will be notified in advance in such cases.

5.4 What Is Never Shared

Your personally identifiable information is never sold or transferred to advertisers or data brokers. Non-identified aggregate statistics may be shared with third parties, but individuals cannot be identified from them.

6. Cookie Policy

The t bajje website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core site functionality.
• Performance Cookies: Used to analyse site usage and make improvements.
• Preference Cookies: Remember your language preference, layout, and similar settings.
• Analytics Cookies: Used to understand visitor patterns; data remains anonymous.

6.2 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some site features to not work properly.

7. User Rights

As a t bajje platform user, you have the following rights regarding your personal data.

7.1 Right to Access

You have the right to see what data we hold about you. Upon request via live chat or email, we will provide the information within the specified timeframe.

7.2 Right to Rectification

If any of your data is incorrect or incomplete, you may request a correction. Some data can be updated directly from account settings; for others, you will need to contact the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your data be deleted. However, we reserve the right to retain data that is necessary to fulfil legal obligations or to resolve active disputes.

7.4 Right to Object to Processing

You may object to the use of your data for marketing purposes. Such requests will be actioned upon receipt.

7.5 Right to Data Portability

You may request that your data be provided in a commonly used, machine-readable format.

To learn more about responsible gaming and to manage your gaming habits, visit our Responsible Gaming page, where you will find information on setting limits and other support options.

8. Protection of Minors' Data

t bajje's services are strictly for those aged 21 and above. It is not our intention to collect any data from those under 21, and we are vigilant on this matter.

Date of birth is verified at registration, and proof of age documents may be requested during account verification. If we determine that data from a minor has been inadvertently collected, that data will be deleted immediately and the associated account will be closed.

9. Policy Changes

t bajje reserves the right to modify or update this privacy policy from time to time. Users will be notified of any significant changes by the following means:

• Sending a notice to the registered email address
• Displaying a notice in a prominent location on the website
• Updating the "Last Updated" date at the top of the policy

Continuing to use the Services after a revised policy is published will be taken as your acceptance of the new policy. If you do not agree with the changes, you have the option to stop using the Services and request account closure.

If you have any questions about this privacy policy, you may find answers in our FAQ section, or contact our support team directly.

10. Contact

If you have any questions, comments, or complaints about this Privacy Policy, please contact us.