FAQ

t bajje FAQ — Detailed Answers on Accounts, Bonuses, Deposits and VIP

All the questions players ask every day at t bajje — from login issues to bonus terms, bKash or Nagad deposits and VIP cashback — are answered clearly on this page. Find your question from the sections below.

Account

Account and Login

If you are having trouble opening a new account at t bajje or accessing an existing one, see the questions below. Go to the t bajje Login page to log in directly.

To register at t bajje, you need an active mobile number and a valid email address. During registration, you must choose a username and a strong password. You must be at least 21 years old — opening an account or placing any bet or playing any casino game below this age is strictly prohibited. Registering with accurate information makes the withdrawal verification process easier later on.

Clicking the "Forgot password?" link on the login page will send a verification code to your registered mobile number or email. Once the OTP is verified, set a new password. The new password should be at least 8 characters long, and using a mix of uppercase letters, lowercase letters and numbers will keep your account more secure.

Yes, you can log in to t bajje from any device. When logging in from a new device for the first time, an OTP verification may be required for security. The OTP will be sent to your registered mobile number. You can also log in to the Android or iOS app with the same credentials — there is no need to create a separate account.

Once a username is finalised during registration, it generally cannot be changed, as it serves as the unique identifier for the account. It is best to choose a username that is easy to remember at the time of registration. For any issues, contact t bajje 24/7 live chat support.

An account may be temporarily suspended if the wrong password is entered multiple times or a security alert is triggered. In this case, contact t bajje live chat in Bengali and verify your identity using your registered mobile number. The account is usually reactivated quickly after identity verification.

No. Under t bajje's terms and conditions, only one account per person is allowed. Attempting to claim bonuses from multiple accounts may result in all accounts being cancelled and any saved balance being forfeited. See the terms and conditions page for details.
Bonus

Bonus Terms

It is important to understand the wagering requirements before claiming the t bajje welcome bonus. Slot games are a popular choice for meeting bonus wagering.

After opening an account, making a first deposit of at least ৳500 will trigger an automatic 100% bonus from t bajje, up to a maximum of ৳8,000. For example: depositing ৳1,000 adds ৳1,000 as a bonus, giving a total balance of ৳2,000. Wagering requirements must be met before the bonus can be withdrawn. The bonus is not direct cash — it is subject to specific conditions.

The wagering requirement for the welcome bonus is 25x the bonus amount. This means the bonus amount must be wagered 25 times before any winnings from the bonus can be withdrawn. Example: receiving a ৳1,000 bonus requires ৳1,000 × 25 = ৳25,000 in total wagers. The calculation applies to the bonus only, not the original deposit.

No, the welcome bonus is available only once per player — on the first deposit only. If you try to claim the bonus by opening multiple accounts, all accounts may be cancelled. However, t bajje runs other promotions regularly — including weekly recharge, slot bonus, and cricket deposit rewards — each available under separate terms.

Yes, you can request to cancel an active bonus from your account settings or through live chat. However, cancelling a bonus will also remove any winnings earned with that bonus. So it is important to read the terms carefully before claiming a bonus. To see the full terms, visit the t bajje Terms & Conditions page.

Slot games, fishing games, and table games are generally included in wagering calculations. However, the contribution rate may vary by game — some games count at 100%, others at a lower rate. For specific information about cricket or other sports betting, ask directly in live chat. Games found in the slots section typically count in full toward wagering requirements.

The maximum welcome bonus is ৳8,000. So if you deposit ৳16,200, the bonus is capped at ৳8,000, giving a total balance of ৳24,200. Wagering = ৳8,000 × 25 = ৳2,00,000. Depositing more than ৳16,200 does not add any further bonus — the 100% match has a maximum of ৳8,000.
Deposit

Deposit Questions

bKash, Nagad, Rocket or Upay — you can deposit at t bajje using all popular mobile banking methods. If you run into any issue with deposits, the questions below should help.

The minimum deposit amount at t bajje for any method is ৳500. This applies to every deposit. The minimum withdrawal amount is ৳1,000. Depositing ৳500 is enough to qualify for the welcome bonus and other promotional offers.

Go to the cashier or deposit section at t bajje and select Nagad as your payment method. Make the payment from the Nagad app to the number shown, and save the reference number. Once the payment is successful, the balance will be added to your account within a few minutes. The minimum deposit is ৳500.

t bajje supports deposits via four mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is Dutch-Bangla Bank's mobile wallet. The minimum deposit is ৳500 for all methods. Withdrawals are also available through these four methods, and the withdrawal process is completed within 15 minutes to 2 hours.

First, check in the bKash app to confirm the transaction was successful and that you have a transaction ID. The balance is usually added within a few minutes. If more than 15 minutes have passed, contact t bajje live chat with your transaction ID. The support team is ready to assist in Bengali.

t bajje requires identity verification before your first withdrawal, for security purposes. You will generally need to verify using your national ID card or birth registration details. Once done, all future withdrawals will be straightforward. This process is also followed to ensure responsible gaming practices are maintained.

Yes. You can both deposit and withdraw at t bajje using Rocket (Dutch-Bangla Bank's mobile wallet). The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals are usually delivered to your Rocket account within 15 minutes to 2 hours.
VIP

VIP & Cashback

t bajje's VIP program gives regular players weekly cashback and special benefits. For more details, visit the t bajje VIP page.

t bajje has three VIP levels: Bronze, Silver, and Gold. Bronze members can receive up to 0.3%, Silver up to 0.7%, and Gold up to 1.0% weekly cashback. Cashback is calculated on the week's net loss (total losses minus total winnings).

t bajje VIP levels are upgraded based on regular and active play. The more consistently you play and keep your account active, the sooner you can move to a higher level. For the full criteria and list of benefits at each VIP level, visit the t bajje VIP program page.

Cashback is calculated on the week's net loss. For example, if you are a Silver member and your net loss for the week is ৳20,000 — your cashback = ৳20,000 × 0.7% = ৳140. That is the maximum for the Silver level. Gold members receive up to 1.0% on the same loss, which would be ৳200.

t bajje VIP members can receive special promotions, priority support, and exclusive offers in addition to regular weekly cashback. The level of benefits increases with higher tiers. VIP membership also makes it easier to receive a birthday gift (up to ৳1,500) and friend referral rewards (up to ৳2,000).

After receiving cashback, a certain amount of wagering is generally required. Cashback terms may vary depending on your VIP level and the promotion. For specific terms, ask directly in live chat or read the responsible gaming guidelines.

t bajje calculates cashback on a weekly basis. At the end of each week, cashback is credited to your account at the applicable rate based on that week's net loss. You can view cashback amounts and dates in the promotions or bonus history section of your account.

Have more questions? We are always here

If you did not find your answer in this FAQ, contact the t bajje support team directly — in Bengali or English, 24 hours a day, 7 days a week.

24/7 Live Chat — on the site or app

Support is available in both Bengali and English.